TERMS OF PAYMENT
(BILLING, CANCELLATION & REFUND POLICY)
PAYMENT/ AUTOMATIC RENEWAL
You agree to be charged at the time of subscription-based on the type of plan you have selected. Your subscription will be renewed automatically and billed to your credit card/Paypal account at the beginning of each subscription period until you cancel the service. You may cancel at any time by following the procedure described in our Cancellation Policy below. The monthly subscription plans are renewed automatically on 30-day intervals.
HOURS BILLED
Membership grants customers the allotted number of consulting hours based on the purchased package (1hour at $199 per calendar, 3 hours at $499 per calendar month, 6 hours at $799 per calendar month).
Any additional consulting/ production hours incurred between billing cycles will be subject to additional hourly rates based on the package purchased (The Solo $150 per additional hour, The Collaboration $125 per additional hour, The Jam Session $100 per additional hour).
All additional consulting/ production hours will be invoiced. All invoices are due net 15 days of the invoice date. You are responsible for providing complete and accurate billing and contact information to AMP Marketing Consulting, Inc. and notify AMP of any changes to such information.
Prices are subject to change at any time. All third-party expenses are subject to handling fees. Additional charges may apply.
OVERDUE CHARGES
If any invoiced amount is not received by AMP Marketing Consulting, Inc. by the due date, then without limiting our rights or remedies, (a) those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, and/or.
CANCELLATION POLICY
All memberships and subscriptions provided by AMP Marketing Consulting, Inc. will automatically renew. Clients may cancel by submitting an email request to support@ampmymarketing.com at least 48 hours before the renewal date. All outstanding balances for incurred additional service hours must be paid in full prior to cancellation. See our Outstanding Balances Policy below. Cancellation notice sent to support@ampmymarketing.com will terminate future use of the service and automatic renewals will end. However, the customer can use the membership benefits until the period of the pre-paid billing cycle. All cancelation requests made less than 48 hours of the renewal date will be at the discretion of AMP Marketing Consulting, Inc. and subject to a $100 processing fee.
OUTSTANDING BALANCES
All outstanding balances must be paid in full prior to cancellation. AMP Marketing Consulting, Inc. reserves the right to keep the client's subscribed monthly automatic renewal activated until the balance of the client's account is paid in full. Clients will not receive any new monthly allotments of subscribed hours. Any overpayments will be refunded within 14 business days of the final payment. (ex. the client has an outstanding March balance of $1,700 for additional hours of service and requests cancellation of the client's JAM Session $799 subscription for April. The full amount of $1,700 must be paid prior to 48 hours of the April renewal date for the cancellation to take place. If the $1,700 is not paid the $799 renewal rate will be processed and credited towards the outstanding balance each month until the outstanding balance is paid in full. See additional example below).
March balance.................. $1,700
April renewal ................... -$ 799
New balance .................... $ 901
May renewal .................... -$ 799
New balance .................... $ 102
June renewal ................... -$ 799
New balance .................... -$ 697
Subscription renewal is canceled. $697 (minus a processing fee of $50) is credited back to the client within 14 business days.
REFUND POLICY
Refunds can be requested by a customer ONLY within 5 calendar days of initial sign-up and/or 48 hours prior to the first scheduled consulting appointment. The refund will be granted (if requested within 5 calendar days of initial sign-up and/or 48 hours prior to the first scheduled consulting appointment), without any questions. All refunds are subject to a$50 processing fee.
Any request of Refund by the customer after 5 calendar days of the initial sign-up or after the first scheduled consulting appointment will be denied
HOURS USAGE AND FORFEITURE
Membership grants customers the allotted number of consulting/ production hours based on the purchased package (The Solo 1 hour per paid calendar, The Collaboration 3 hours per paid calendar month, The Jam Session 6 hours per paid calendar month).
All-time used and unused will be rounded up to the full hour allotment, (ex. a consulting session concludes at the 45-minute mark, the remaining 15 minutes are subject to forfeiture by the client, and the service will be rendered complete for the paid calendar month).
All-time overages will be rounded to the next hour and billed accordingly (ex. a consulting session concludes at the 65-minute mark resulting in an overage of 5 minutes. The additional 5 minutes will be rounded up to a full 1 hour (60 Minutes) of service time resulting in a total of 2 hours of services rendered).
All unused time per calendar month will be forfeited by the client if not used within the designated paid calendar month. Unused hours will not carry over to the next calendar month.
Hours per paid or future calendar months are not subject to being pooled or grouped.